By 
June 13, 2025
The dedicated team at Huntsville Animal Services works together at its facility on Triana Boulevard to serve Huntsville’s people and pets with compassion, care and commitment.
From staff providing food for pets in need to animal control officers patrolling neighborhoods, every unique day at Animal Services tells a story of service.
Veterinary Operations Program Coordinator Jasmine Murree and the medical team performing surgery
Each day begins with Program Coordinator for Veterinary Operations Jasmine Murree and her team checking on hospitalized pets and shelter residents. They ensure the animals are comfortable, fed and ready for the day. In the veterinary suite, the medical team performs 20 to 40 spay/neuter procedures and other treatments in a typical day that help animals heal and thrive on their path to adoption.
“Our team is dedicated to loving these animals and treating them with the medical care they need,” Murree said. “We love them like they’re our own while they’re waiting for homes.”
The Frontline of Service
By 9 a.m., the lobby opens and phones start ringing. Customer service clerks like Zachary Escher assist residents looking for lost pets, considering adoption or needing guidance. For Escher, few moments are more satisfying than an owner reuniting with a beloved pet.
“Seeing the relief and joy when they’re together again, that moment is really rewarding,” he said.
Animal Services Dispatcher Marcia Bennett logging calls and reports
Dispatchers like Marcia Bennett handle calls about stray or injured animals, return overnight messages and coordinate with officers in the field.
Meanwhile, Animal Control Officer Daniel Renner is out in the community. His work is about more than enforcing ordinances — it’s about helping keep people and pets safe. Whether advising owners about licensing and vaccinations or responding to reports of loose animals, Renner’s goal is always to protect and serve.
Keeping Pets with Their People
Animal Services staff loading pet food into resident’s car
From managing the owner surrender process to overseeing pet retention programs, Program Coordinator Amy Hughes looks for solutions that help people through difficult times. Sometimes that means providing food from Animal Services’ new pet food pantry. Other times, it means connecting someone with a trainer or helping fix a broken fence.
“If you’re struggling and just need that little hand up, we’re here to help,” Hughes said. “The pet food pantry, stocked through generous community donations, plays a crucial role in this effort. We want to help as many people as we possibly can.”
A Full Circle of Care
Throughout the day, the team at Huntsville Animal Services works together to provide a complete system of care. Animal care attendants clean and feed. Volunteers walk dogs and comfort shy cats. The medical team ensures each animal is healthy and ready for a new home. By evening, the animals are safely tucked in for the night, but the work doesn’t stop. Staff continue to monitor calls and respond to after-hours emergencies.
No two days are ever the same at Huntsville Animal Services. But what remains consistent is the compassion that guides every interaction. Animal Services is a vital part of the City’s commitment to the well-being of people and pets.
