This is the second story in a series covering the function and service details of the Huntsville-Madison County 9-1-1 Center. There is a list of simple questions etched into their brains, the same “W” questions that form the basis of journalism as well. But with one eerie twist. Who? What? When? Where? And, hardly last … Continue reading A look at the pivotal role HPD dispatchers play at the 9-1-1 Center