Don’t be fooled: Protecting yourself from COVID-19 scams

single-meta-cal March 25, 2020

When a crisis hits, scams are sure to follow.

The Better Business Bureau of North Alabama said scam artists are already preying on vulnerable people during the ongoing coronavirus (COVID-19) outbreak.

“Moments of crisis provide scammers with the perfect opportunity to take advantage of panicked consumers,” said Julia Cherry, director of communications, marketing and events for the BBB. “Consumers should be very cautious about what reports they trust and to whom they give their personal information regarding any government relief during the COVID-19 crisis.”

As COVID-19 evolves, here are a few scams to watch out for so you or someone you know doesn’t become a victim.

Stimulus check fraud

You’ve probably heard the federal government will send out stimulus checks soon in response to COVID-19. As more details come to light, the BBB urges consumers to be skeptical of any text message, email or phone call from someone claiming to be from the government with a check.

Cherry said the government will never ask you to pay anything upfront to get this money. They will also never ask for your Social Security, bank account or credit/debit card numbers. Simply put, if someone wants that information, they’re a scammer.


The BBB said some elderly residents have received calls from unknown groups/individuals offering to pick up their prescription medications. Cherry strongly advises residents to not take anyone up on this offer unless it is a trusted relative, neighbor, friend or organization they’ve worked with previously.

Door-to-door scams

Anyone going door-to-door claiming to have kits that kill or cure COVID-19 or demanding to take your child’s temperature is a con artist. Call Huntsville Police at 256-722-7100 if this happens to you or a neighbor.

Live coronavirus maps

If you’ve been following the news about coronavirus, you’ve probably seen interactive, online maps that relay the number of COVID-19 cases in real-time. While most are legitimate, be wary of which maps you use, as some may contain malware that infect your computer or device.

Price gouging

The BBB said some consumers are reporting inflated prices for basic items, such as hand sanitizer, tissues, bottled water and food supplies. If you witness price gouging or false ads related to COVID-19 in your community, please report them to

Face masks

Public health officials do not recommend purchasing face masks during the COVID-19 outbreak. Those supplies should go to medical professionals working the front lines of this virus. If you must buy face masks, the BBB said consumers should be cautious about where they shop. Many people are turning to online stores they do not know, sending money and never receiving any product. In some cases, the websites are set up to steal your credit or debit card information, making you susceptible to fraudulent charges and identity theft.

Health cons

Don’t be fooled by phony cures, prevention measures or other scams that cash in on your anxiety about COVID-19. As of March 24, there are no FDA-approved vaccines or drugs to prevent coronavirus. Not only do these scams cost you money, they also may be detrimental to your health. Just say no.


Coronavirus is impacting people, businesses and organizations everywhere. While crowdfunding is a great way to help those affected by COVID-19, it can also be a breeding ground for scam artists to deceive others and use monetary donations for personal use. Be cautious when donating to any online platform.



To keep up with the latest coronavirus scams, check out the BBB’s website. You can also visit the Federal Communications Commission website for warnings, scam audio samples and safety tips.